FAQs

Issue Workaround

• Vesolance Issue Workaround

Account

• Activity - Auto Kick System
• How is the Activity Scale calculated?
• I can't remember my Pocket ID password !
• Creating a Pocket ID
• How do I change my portrait / avatar?

In-Game Purchases

• I paid for something but have not received it yet.
• How do I find my iTunes receipt from my purchase?
• How do I request a refund on a purchase I made? (Apple devices)
• How do I disable in-app purchases?

Events

• Rescaling Temple Raid Guardian Points
• Temporary issues during Events
• What happens to my points if I switch teams during an event?
• How Do I Earn Points In The Assault Event?
• How do you obtain Temple Raid Guardian Portraits?

Troubleshooting

• How to Contact Support
• How do I report a player for cheating?
• Why is my Breeding Screen not showing properly?
• Reporting inappropriate behavior in chat
• Missing ships and huts that can't be destroyed
• Why can't I download War Dragons from my country's App Store?

Team Management

• How do I create a team?
• Inviting players to your team
• How do I change the name of my team?
• How do I play without joining a team?
• How do I turn the auto-kick feature on and off in my team?
• Information on Team Officers