Known Issues

These are the following issues that the team is currently looking into. All numbers following each issue is the ticket number for each kind of case, which is used to track the status of each bug.

Known Bugs/Issues for 9.20 Release

Android Device - Unable to login (Investigating)

Known Bugs/Issues for 8.70 Release

Visual bug - Tooltip reads "Elite members earn +75% Dragon XP per battle." instead of the correct: "Elite members earn +300% Dragon XP per battle." (Text will be fixed in 8.80 Release. Functionality already works correctly.)
Atlas - Atlas Maintenance Shield Not Activated After the 8.70 Update (Investigating)
Atlas - New Atlas Elite Benefits Not Applying After the 8.70 Update (Investigating)
Gameplay - Defense Power and Attack Power Drops Drastically - Reports from June 25, 2024 (Investigating)

Known Bugs/Issues for 8.60 Release

Game Crashes On Loading Screen On Samsung Galaxy S24 (FIXED in 8.70 Release)
Unable to expedite gear on first crafting slot (Investigating)

Known Bugs/Issues for 8.50 Release

Not Receiving Resources When Looting After Upgrading to New Storage Hut Levels (FIXED)
Sudden Glyph Loss and Defense Power Drops after Update (FIXED)
Receiving Phantom Group Chat Invite Named (Null) (Investigating)

Known Bugs/Issues for 8.40 Release

Fortification - Limited Time Branch (Exotic Rune of Hunter HP) Shows Nodes Already Claimed After Just Being Released (FIXED)
Cannot Open Game on Google Pixel 8 Pro (Investigating)

Known Bugs/Issues for 7.90 Release

Crystal Caves - Eligibility for Team Quest (FIXED)
Crystal Caves - Unable to Claim Prizes from Event Quest Tab (Investigating)
Fortification - Sync Error When Trying To Claim Team Quest Chest (FIXED)
Fortification - Team Quest Has Reset To A New Week And Did Not Give Team Quest Chests (FIXED)

Known Bugs/Issues for 7.80 Release

Equipped Relic Appears On The Incorrect Monument (Investigating)
Unable To Use Garnet-tier Cleillis On Garnet-tier Dungeons Raid (Investigating)

Known Bugs/Issues for 7.70 Release

The Screen Goes Black When Trying To Equip Monument Runes/Glyphs (FIXED)
Players able to level towers up to 161 and 162 when current cap is 160 (FIXED)

Known Bugs/Issues for 7.60 Release

Wrath Tier Taipan having low Damage/Sec stat (DRG-111765) (Investigating)

Known Bugs/Issues for 7.50 Release

Perwog - Swamp Blast Damage not consistently one shotting buildings (DRG-110674) (FIXED)

Known Bugs/Issues for 7.40 Release

Shield Stops Blocking Damage When Cuadart Gets Hit By The Ice Flak During Verdant Aegis Cooldown (DRG-110338) (FIXED)
All Spell Of Cuadart Gets Disabled The Entire Battle After Being Hit By The Ice Flak Tower (DRG-110342) (FIXED)

Known Bugs/Issues for 7.30 Release

iOS 16 - Copy-Paste Bar overlaps on top of the game interface (DRG-109861 (Investigating)

Known Bugs/Issues for 7.20 Release

Grumuk - Sucker Punch Unusable During Battle (DRG-108829) (Investigating)

Known Bugs/Issues for 7.10 Release

J'elithos Chill Spell icon changes to Conjure Frost and remains deactivated after use (DRG-108214) (Investigating)
Durgotth's Bore/Burrow does not let the dragon auto attack while under "Auto Battle" (DRG-108220)(Investigating)

Known Bugs/Issues for 7.00 Release

Players crashing in the middle of chat (DRG-107089) (Fixed)
Sync Error when expediting Gears in the Forge (DRG-107346) (Fixed)
Players experiencing crashing when defending against Krygant (DRG-107622) (Fixed)

Known Bugs/Issues for 6.90 Release

Barbend cloak instantly restores ammo (DRG-106462) (Fixed)
Avernic - Using Death Gaze Glitch its Wings (DRG-106592) (Investigating)

Known Bugs/Issues for 6.80 Release

Known Bugs/Issues for 6.70 Release

Unable to defend after version 6.70 update (DRG-105359) (Investigating)

Known Bugs/Issues for 6.60 Release

Aerow - Aerial Recon Goes on Cooldown Until End of Battle (DRG-104830) (Investigating)

Known Bugs/Issues for 6.50 Release

Dragons freezing mid-flight (DRG-104063) (Investigating)
iPad - Unable to navigate to other Season branches (DRG-104087) (Investigating)
Game crashing when using Reyze (DRG-104428) (Investigating)
Update - Fix will be released on January 25, 2022

Known Bugs/Issues for 6.40 Release

Incorrect portrait for Aerow in Dragon Den (DRG-103881) (FIxed)
Lumber Mill Hourly Production rate decreasing when upgrading from level 130 to level 131 (DRG-103823) (Investigating)
Frozen Chaos - Exotic Rune/Glyph cannot be equipped on Mythic Dragons (DRG-103826) (Investigating)
Frozen Chaos - Reyze - Glorious Eruption Does No Damage Upon Quick Casting (DRG-103848) (Investigating)
Frozen Chaos - Aerow - Aerial Recon makes the Dragon hop forward while being hit by Cosmic Orrery (DRG-103849) (Investigating)
Frozen Chaos - Aerow - Tempest Mantle Visual Effect Stays Indefinitely (DRG-103851) (Investigating)

Known Bugs/Issues for 6.30 Release

Unable to perform any attack due to receiving the "Finish Last Attack" error (DRG-103230) (Fixed)

Known Bugs/Issues for 6.25 Release

Teams not visible in their own league (DRG-103074) (Investigating)

Known Bugs/Issues for 6.11 Release

Players receiving "New Version" Error (DRG-102094) (Investigating)
Perched Artisan Dragons show abnormal Defense Power Values (DRG-102211) (Investigating)
Missing Chat Channels (DRG-102385) (Fixed)
Unable To Join Battle error when attacking (DRG-102386) (Fixed)

Known Bugs/Issues for 6.00 Release

Sync Error thrown when expediting the creation of a Healing Potion or Healing Pack in Forge (DRG-101630)(Fixed)
Attack had more than 2 Ally attackers (DRG-101644) (Investigating)
Shaking animation happening during battle (DRG-101688) (Investigating)
Equipping Gear on Perched Rider Causes an Error (DRG-101695) (Investigating)
Calavore Attack Does Not Break The Cloak (DRG-101696) (Investigating)
Equippable Cloak Spell not being broken by spells or attacks on dragons with an Adaptive Breath (and varients) spells (DRG-101986) (Investigating)
An update was released to address (DRG-101986), but may cause the following:
1. Being unable to equip cloak spell consumables.
2. Others may be able to equip them due to the fact that the update does not affect players who have the consumable equipped prior to the update. The team is already looking into these.

Known Bugs/Issues for 5.80 Release

Players missing items and currencies in their inventory (DRG-100893)(Investigating)

Known Bugs/Issues for 5.70 Release

Broken text appearing for specific language settings (DRG-99760) (Investigating)
Krelos - "Speed Demon" spell skipping islands (DRG-98554) (Investigating)

Known Bugs/Issues for 5.65 Release

Chest count displayed as 999+ in the Armory if above 999 units (DRG-99458) (Fixed)
Auto breeding Caligos redirects to Korgon and Phasma that provides Asuri (DRG-99545) (Fixed)

Known Bugs/Issues for 5.60 Release

Krelos - "Speed Demon" spell not providing speed boost as of DCON 792 (DRG-99198) (Fixed)

Known Bugs/Issues for 5.50 Release

Discounted Atlas Elite not Available (DRG-98637) (Fixed)
Players experiencing crashes after Android WebView update (DRG-98748) (Fixed)
How to Fix:
1. Navigate to Play Store app
2. Search for Android System WebView
(https://play.google.com/store/apps/details?id=com.google.android.webview)
3. Select the "Update" option
4. Repeat these steps for Google Chrome (https://play.google.com/store/apps/details?id=com.android.chrome)

Known Bugs/Issues for 5.40 Release

Black Screen during Battle Preparation for players on iOS 14.4 (DRG-97558) (Investigating)
Workaround - Change to a non animated portrait
Game freezes upon tapping the Store Icon or the Store claim button (DRG-97839) (Investigating)
Alliance Chat messing up (DRG-97950) (Fixed)
Third Party App Management Does Not Show List of Approved Apps (DRG-96977) (Investigating)
Android - Players experiencing crash issue on Android 30 / Android 11 (DRG-98380) (Fixed)

Known Bugs/Issues for 5.30 Release

Overlapping icons affecting iPhone 12 users (DRG-96736) (Fixed)
Rollback issues related to all progress for iOS Users (Dragon, Egg Mission, Atlas Event Claim, etc.) (Fixed)
Unable to train troops due to insufficient resource (Fixed)
Invisible Crafting (DRG-96754) (Fixed)
General lag and delay on Atlas (Fixed)

Known Bugs/Issues for 5.29.1 Android Release

Players unable to assist/defend as update 5.29.1 is unavailable to some (DRG-96647) (Fixed)
[PX] Rollback issue after updating to 5.29.1 (DRG-96680) (Fixed)

Known Bugs/Issues for 5.28 Release

Souldance Mythic level 96 requirement adjusted (DRG-95363) (Fixed)

Known Bugs/Issues for 5.27 Release

All in-game chat are missing (DRG-94709) (Fixed)
No Atlas castle bonuses after updating to version 5.27 (DRG-94686) (Fixed)
Frequent Failed To Set Up Atlas error message after updating to version 5.27 (DRG-94687) (Fixed)
Questionable Atlas castle bonuses after updating to version 5.27 (DRG-94694) (Fixed)
Atlas battles disappeared from Battle Ledger after updating to version 5.27 (DRG-94692) (Fixed)
[PX] Trading Post spells displayed as white spells (DRG-95020) (Fixed)

Known Bugs/Issues for 5.26 Release

Claiming Defense Consumable causes sync error (DRG-93877) (Fixed)
Shorter tower range (DRG-93903) (Fixed)
Dragon Quests requiring unobtained dragons (DRG-94302) (Update: DRG-94620) (Fixed)

Known Bugs/Issues for 5.25 Release

Players receiving a sync error after DCON Update (DRG-93298) (Fixed)
Lockjaw's Iron Wind spell has inconsistent range (DRG-92903) (Fixed)
Sync Errors while trying to claim Dragon Quest rewards (DRG-92915) (Fixed)
Defense power fluctuating (DRG-92916) (Fixed)
Unable to log in to forums from in-game (DRG-93171) (Investigating)
500 error when trying to post in the forums (DRG-93387) (Fixed)
Referred players not appearing in referral list (DRG-93639) (Investigating)

Known Bugs/Issues for 5.24 Release

Players can't attack beasts despite appropriate Hunt Power (DRG-92490) (Fixed)
Production Building producing and carrying more resource than intended (DRG-92608) (Investigating)
Phantom chat notification issue still persists (DRG-92616) (Investigating)
Unable to perform certain actions towards castles with heavy battle (DRG-92633) (Investigating)
Atlas disappeared and players can't get in (DRG-92676 (Fixed)
Atlas crashing/loading/connection issues (DRG-92703) (Fixed)
Egg Token Bonus not applied properly (DRG-92729) (Fixed)

Known Bugs/Issues for 5.23 Release

Faf'nyr's "Golden Hex " spell no longer destroys main base building after 5.23 Update (DRG-92030) (Fixed)
New Version Update error after 5.23 (DRG-92303) (Fixed)
Dragons on autobattle not attacking (DRG-92069) (Fixed)
Players With Research Hall Are Asked To Build It Again In 5.23 (DRG-92006) (Fixed)
Lotusbloom badges are displayed instead of Lotusblossom badges in Inventory (DRG-92164) (Fixed)
Dragon stuck in place but seen as moving forward by defense tower (DRG-92226) (Fixed)
Maximum range for spells seems to have decreased (DRG-92254) (Fixed)
Lightning Striker Rune does not improve supershot value (DRG-92398) (Investigating)
Inflated Ally Bonus (DRG-92355) (Fixed)

Known Bugs/Issues for 5.21 Release

Android players are reporting about various performance issues (DRG-91066) (Investigating)
Low Signal/Network Issues/Hanging When There Are 2 Or More People In Battle (DRG-91168) (Fixed)
Player unable to attack due to "Please Finish Last attack" Popup in Atlas (DRG-90981) (Fixed)
"Garrison Protected" error happening again when attempting to attack Castle Guards (DRG-91146) (Fixed)

Known Bugs/Issues for 5.20 Release

Players receiving version update upon opening and while playing the game (DRG-90338) (Fixed)

Known Bugs/Issues for 5.19 Release

Automatically kicked out of atlas upon tapping the atlas icon following 5.19 (DRG-89477) (Fixed)
Namaka's Invoke freeze sometimes not stop projectile (DRG-89536) (Not an Issue - Effects of projectiles only happen when they collide with their recipient)
Items not displayed in Inventory (DRG-89537) (Fixed)
Missing Chats and General Loading Issues (DRG-89581) (Fixed)

Known Bugs/Issues for 5.17 Release

Red Screen with "App Missing" Message is observed when player access some Atlas Screens after 5.17 Update (DRG-88495) (Fixed)
No Atlas chests gained from PvP attacks (DRG-88526) (Fixed)
No gold gained from attacking Invaders (DRG-88525) (Fixed)

Known Bugs/Issues for 5.15 Release

Crumble to dust doesn't completely destroy the building when a defense hammer is used on time (DRG-88002) (Fixed)
Weekly Medals didn't reset for some players this week. (DRG-88098) (Fixed)
Defense battle - Double tapping a building uses 2 supershot which waste the second supershot ammo (DRG-88104) (Fixed)
Lighthouse becomes indestructible after using Noctarn's Hunter's Mark (DRG-88111) (Fixed)
Value Pack - Player receiving different packs than what was shown which causes sync error (DRG-88159) (Fixed)
Inconsistent Spell Color for Nucifera's Two Paths Spell (DRG-88190) (Fixed)
Noctarn's Snowdrift doesn't always freeze towers in the target area (DRG-88212) (Not an issue - By design, this spell needs to be used when towers are in the dragons' view)

Known Bugs/Issues for 5.14 Release

Instant Breeding went missing after DCON update (DRG-87329) (Fixed)
Egg Token Mission is missing bonus and timer mission toggle after DCON update (DRG-87328) (Fixed)
Players no longer have the option for "Go to Crossbreed" if they already have the dragon (DRG-87179) (Fixed)
Bonus stats on perch are shown misaligned (DRG-87169) (Fixed)
Scaling issues with the Breeding UI (DRG-87181) (Fixed)
The mail icon shows #1 on it as if players were mentioned on the group chat despite they were not actually mentioned. (DRG-87195) (Fixed)
'Garrison Protected' error shown when attempting to attack Castle Guards (DRG-87397) (Fixed)
Players unable to transfer troops due to Primarch being 'under attack' (DRG-87457) (Fixed)

Known Bugs/Issues for 5.12 and 5.13 Release

Players crashing after update 5.12 (DRG-86614) (Fixed)
Players cannot access Atlas after 5.12 (DRG-86617) (Fixed)
Shadow Strike not damaging towers under Freeze / Earthquake (DRG-86650) (Fixed)
Game freezing after 5.13 update (DRG-86614) (Fixed)
Seasonal Branches lock out when claiming any prize (DRG-86733) (Fixed)
Player experiencing crash issues after receiving performance update (DRG-86791) (Fixed)
Teams being placed in the wrong league (DRG-86938) (Fixed)
Medal Count decreased after January 21st League Shuffle (DRG-86947) (Fixed)
Lunar New Year Pack - Players receiving Mythic Dark Flak HP instead of Mythic Dark Flak Resist (DRG-86970) (Fixed)
Specific Teams are still placed in the Wrong League after January 21st League Shuffle (DRG-86973) (Fixed)

Known Bugs/Issues for 5.11 Release

After the release of Version 5.11, some players were able to breed the Abyssal Mythics for an incorrect price. This issue was resolved last night, and the dragons can no longer be bred at the incorrect price. Please refer to this forum thread for more updates.
Mythic Abyssal Dragons mirroring Legendary Dragons' breedable and XP Requirements (DRG-86069) (Fixed)
Riders linked to removed Abyssal Mythics cannot be re-bonded (DRG-86070) (Fixed)
Players receiving their own gift instead of intended recipients (DRG-86449) (Fixed)
Defense Power suddenly dropping after upgrading (DRG-86474) (Fixed)
Castle RSS Transfers sent to an unowned Castle (DRG-86450) (Fixed)
Reduction in Atlas Bonuses (DRG-86648) (Fixed)

Known Bugs/Issues for 5.10 Release

On Matchmaking, button to toggle from Tactical to Map view is missing (DRG-85762) (Fixed)
During an attack, dragon is backing up to the beginning of the attack (DRG-85764) (Fixed)
Drops from destroying Monuments are not showing during Battle after 5.10 (DRG-85763) (Fixed)
Being @mentioned in chat doesn't produce any notifications after 5.10 (DRG-85817) (Fixed)
Defense Power Fluctuating (DRG-85645) (Fixed)

Known Bugs/Issues for 5.09 Release

Defense Power dropping after updating to 5.09 (DRG-85343) (Fixed)
Fonts became thicker and unclear after the update (DRG-85359) (Fixed)
Two dragons overlapping during attacks on version 5.09 (DRG-85383) (Fixed)
Game freezes when players join an attack after 5.09 (DRG-85416) (Fixed)
Out of Range Message is displayed when players try to cast a spell (DRG-85424) (Fixed)
Weird behavior when defending against attacks (DRG-85469) (Fixed)
Being @mentioned in chat isn't producing any notifications (DRG-85500 (Fixed)

Known Bugs/Issues for 5.08 Release

Players experience Sync Error when expediting one piece of gear. (DRG-84650) (Fixed)
Dragons' range has been decreased after update. (DRG-84652) (Fixed In 5.09)
Towers Attack Range increased after update. (DRG-84653) (Fixed)
Players were able to get the Spooky Pumpkin prize reward, but it ended up crossed out the following day. (DRG-84829) (Fixed)
Dragons moving slow after DCON Update(DRG-85269) (Fixed In 5.09)
Shortened Dragon Range after DCON Update(DRG-85270) (Fixed In 5.09)

Known Bugs/Issues for 5.07 Release

Dreth's red spells are grayed out after using Whirlpool spell (DRG-84448) (FIXED IN 5.08)
Monuments and boats can't be destroyed (DRG-84449) (Fixed in DCON 725. Please full-close and restart the game.)
Game is getting slow when turning corners (DRG-84450) (FIXED IN 5.08)
Sylphen's Death Stare is grayed out after using Ethereal Chains (DRG-84452) (FIXED IN 5.08)
Zenko's Foxfire Bolt is grayed out after casting Trickster's Toolkit (DRG-84453) (FIXED IN 5.08)
Runes and Glyphs facing backward during battle (DRG-84471) (FIXED IN 5.08)
Typos found when tapping on towers from the Map View - "Expension area / Expension region" (DRG-84472) FIXED IN 5.08

To make up for the trouble with those unable to earn chests during the treasure hunt phase, we will be increasing the drop rates of bronze chests through the end of the Temple Raid event.

Known Bugs/Issues for 5.03 Release

Android 64-bit causing performance issue following 5.03 - (DRG-82347) (Fixed)

Known Bugs/Issues for 5.01 Release

Bookmarking OfficialXPFarm team members results in sync error - DRG-81178 (Fixed)
Players unable to join each others' attacks and defenses after Battle/War Cry was disabled - DRG-81223 (Fixed)
Gold transfers not shown in Transfer Log in Portuguese version - DRG-80842 (Fixed)
Dragon destroying towers using previous dragon's AP - DRG-80842 (Fixed)
Amarok's Explosive Shield letting through damage - DRG-81396 (Fixed)
Chat disappeared from the game - DRG-81340 (Fixed)
Chat mentions are missing - DRG-81289 (Fixed)
Legendary Dragon Chelonoth appears as "Mythic" in the Dragons Den and before an attack. - DRG-81441 (Fixed)
Methalex Evakhet Breeding Pair still produces Tuktu instead of Modrian - DRG-81225 (Fixed)

Known Bugs/Issues for 5.00 Release

Lost team influence points after updating to 5.00 - DRG-80506 (Investigating)
Speedups and breeding tokens disappearing or fluctuating visually - DRG-80516 (Fixed)
Game crashes while trying to view in-game messages - DRG-80598 (Fixed)
Dreth - Whirlpool prevents swipe attack while skill shot is mid-flight - DRG-80772 (Fixed)
Items from possible Gold Chest drops displaying inaccurate value - DRG-80740 (Fixed)

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